Nol card now has online top-up option

The Roads & Transport Authority (RTA) has begun offering an online top-up service for its Nol card, which can be recharged online through the service portal: (www.nol.ae), the agency announced todfay in a statement.

“Online top-up of Nol Card is now available for all holders of Nol Blue, Gold and Silver cards. A credit can be added to the Nol card balance via the Nol card portal by means of clicking ‘Nol e-Services’ option button; where the user will be guided to a few and simple steps to complete the process,” said Abdullah Al Madani, the CEO of RTA Corporate Technical Support Services Sector.

“Users should note that the configured Nol Blue Card, which carries the photo of the card holder, does not need to be pre-configured through the Nol Card Portal, as its holder can enjoy the service by following the said step,” said Luluaa Al Asmakh, Deputy Director of Automatic Fare Collection.

“However, as to the top-up of silver and gold cards, they should be configured online first by pressing ‘Nol e-Services’ link, and then pressing ‘Apply to personalize your card’. Once this procedure is completed and a confirmation is received from the system that the card has been configured, the user has then to follow the steps of topping up the card. It should also be noted here that the process of configuring Nol Silver and Gold Cards is done free of charge,” continued Luluaa.

“The minimum value of topping-up Nol cards online is Dh30, while the maximum value of the online top-up must not exceed Dh500. Thus all users of mass transit modes in the Emirate of Dubai can now recharge their Nol Blue cards as well as the configured Silver and Gold Nol cards online,” Al Madani added.

Explaining the procedure, Al Madani said: “The user needs to submit a card top-up application form online. The card will actually be topped up when used at any metro gate or paid parking meters. Sending the card top-up order from the portal to the metro entry gates takes no more than 48 hours.”

He further explained: “The user is allowed to carry out one top-up at a time, i.e. in case there is an incomplete transaction in the system, the user cannot start a new transaction unless he/she completes the previous one and tops up the card.”

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